An Introduction to Genius Rio

You have questions, we have answers.

What is Genius RioTM?

Genius RioTM is the leading online learning platform for Asian, Sub-Saharan Africa and French Education.

Genius RioTM enables efficient curriculum planning, assessment and reporting, while eliminating paperwork and enhancing communication to parents and students.



Why should I choose Genius RioTM?

Genius RioTM is the trusted choice of over 25 leading schools Globally.

Genius RioTM provides coordinators, teachers, students and parents with a more efficient alternative to paper forms, Word docs on shared drives, and Excel spreadsheets. It is designed as a turnkey system to support effective implementation and management.



What do I need to run Genius RioTM?

Genius RioTM is a Web and Mobile-based application that is hosted on Amazon and CTRLS Cloud. All you need is an internet connection and a modern web browser with JavaScript enabled and Android/IOS phone. We would recommend using Google Chrome for the best experience, but Safari, Internet Explorer or Firefox all work fine on Macs & PCs.



In what languages is Genius RioTM available?

The Genius RioTM interface is provided in English, but it supports Unicode (UTF-8) formatting, which allows for input of international characters in all major languages.



Who is behind Genius RioTM?

Genius RioTM is a service provided by BizClock InfoTech Inc., which was founded in 2016 by ex-employees of Mahindra Comviva.

We develop solutions that enhance efficiency in education globally.



What do you need from me to get setup?

Setting up Genius RioTM is quick and easy. There is no technical setup, and we can have you up and running in a few business days.



How do I sign-up for Genius RioTM?

You can sign-up directly on our website here. You can also call us at our Helpdek: (+91)-9958100892.



Where can I get additional help?

If you have support related questions, you can visit the Online Support section. If you have additional questions, please email us or call us at (+91)-9958100892.



What kind of support do you offer?

We guarantee a response by phone or email within a maximum of 4 hours during normal business hours. We also provide online training sessions for coordinators and staff during the setup phase.



How long does it take to implement Genius RioTM?

Depending on the current level of automation of your academic data, it would take 2 days to kick start and 2-3 weeks to successfully roll out across entire school.



Is a trial run/demo of Genius RioTM available?

We do not offer a trial run but a fully featured demo is available. Do get in touch with us at sales@bizclockinfotech.com to request for one.



How secure is my data with Genius RioTM?

Genius RioTM uses trusted and sophisticated mechanisms for data storage and management. Your institution data is treated with utmost confidentiality, and only authorized personnel from your institution would have access to your data. Data is treated with utmost confidentiality, and only authorized personnel from your institution would have access to your data.



Plans and Pricing?

We offer customized plans to suit each institution's requirements and needs. To know more, please get in touch with us at sales@bizclockinfotech.com. We would be happy to take you through our plans and pricing models.



What language is Genius RioTM built on?

Genius RioTM was built on Ruby on Rails. It is proudly W3C compliant.



Where is Genius RioTM hosted?

Genius RioTM is hosted on the Amazon and CTRLS data center in India, USA, Ireland and South Africa. For more information, learn about our infrastructure.



Are my files backed up?

Yes, files are backed up in real-time on redundant RAID storage locally, and disk images are backed up daily at the data center. Records are also encrypted, and backed up off-site at a separate facility three times each week. For more information, learn about our infrastructure.



Can I export my information from Genius RioTM once it is in the system?

You can export student information directly using a series of PDF forms from the Handbook of Procedures, which we have licensed from the IB, or you can export individual data fields in Excel CSV format. You can also download all files submitted by your students.



How secure is Genius RioTM?

Genius RioTM is a password-protected system. It is not accessible to the general public. By default, all accounts have 256-bit SSL encryption enabled.

As a condition of our license with the IB, we undergo an annual security audit performed by the NCC group. Our full security and deployment policy is available on request.